Privacy Policy | How We Protect Your Data at Caravan Coach

Privacy Policy | How We Protect Your Data at Caravan Coach
Effective Date: 27/09/2025
Caravan Coach (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services, including advertising and affiliate features.

1. Information We Collect
We may collect and process the following categories of personal data:

Account Information: Name, email address, postal address, and password when you create an account.
Contact Information: Details you provide through contact forms or enquiries.
Newsletter Subscriptions: Email addresses used for newsletter delivery.
Usage Data: Data about how you use our site, including IP addresses, browser types, device info, and interaction with content.
Cookies and Tracking Technologies: Cookies, pixels, and similar tools that track browsing behaviour to improve site functionality, analytics, and advertising.

2. How We Use Your Information
We process personal data for the following purposes:

Managing and maintaining your account
Sending newsletters and updates (with your consent)
Responding to enquiries and providing customer support
Analysing user behaviour to improve the website and services
Delivering relevant advertisements, including affiliate product recommendations
Complying with legal obligations and enforcing our terms

3. Cookies and Advertising
3.1 Types of Cookies

Essential cookies: Required for site functionality (e.g., login, preferences)
Analytics cookies: Help us understand website usage and improve performance
Marketing cookies: Enable personalised ads and affiliate tracking

3.2 Affiliate & Advertising Partners
We participate in the Amazon Services LLC Associates Program and other affiliate programs. This means that when you click on product links, cookies may be used to track purchases and assign commission.
We also use third-party advertising providers (e.g., Google Ads), who may collect information about your visits to this site and other websites to deliver targeted ads.

3.3 Your Choices
You can manage or withdraw consent for cookies at any time through our website’s cookie banner or via your browser/device settings.

4. Sharing Your Information
We may share personal data with:

Service Providers: Trusted third parties who assist with newsletters, analytics, hosting, and advertising.
Affiliate & Advertising Networks: (e.g., Amazon, Google Ads) for the purpose of tracking and serving relevant ads.
Legal Compliance: When required by law, regulation, or legal processes.
All partners are required to handle your data securely and in compliance with UK GDPR.

5. Your Rights
Under UK GDPR, you have the following rights:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your data (“right to be forgotten”)
Data Portability: Request a structured copy of your data
Objection: Object to processing based on legitimate interests, including marketing
Consent Withdrawal: Withdraw consent for data processing at any time

To exercise your rights, please contact us via our website form.

6. Data Retention
We retain personal data:

For as long as your account is active
Until you request deletion
As required to meet legal, tax, or regulatory obligations

7. Security of Your Data
We implement appropriate technical and organisational measures to safeguard personal data. However, no method of storage or transmission is 100% secure. You are responsible for keeping your account password confidential.

8. Policy Updates
We may update this Privacy Policy from time to time to reflect legal, regulatory, operational, or advertising changes.
The most current version of this Policy will always be available on our website, and the “Effective Date” at the top of this page will show when it was last updated. We encourage you to review this Policy periodically to stay informed about how we protect your data. By continuing to use our website and services after updates are posted, you agree to the revised Policy.